Driver Screening and Dispatching Process
At Capital Driver Leasing, we strive for a culture of Quality, Compliance and Safety. We have internalized that effective driver screening is most important to these goals. Accordingly, we require that every Driver applicant be screened and road tested prior to dispatch. The Driver’s are thoroughly vetted.
“You Are What Your Record Says you are”…. Paraphrased from Coach Bill Parcells
Doing so ensures that each Driver’s background and qualifications are reviewed objectively by our Team of experienced professionals.
Here is how it works:
- One on one interview with corporate Recruiter
- Driver Applies for Employment at Capital Driver Leasing, completing an extensive Qualification File
- Safety Officer reviews file for accuracy and details. If candidate meets qualification of DOT and Capital Driver Leasing's requirements (Top in the industry, see driver requirements).
- Hard Copy is loaded on to our data system. We keep both hard & Electronic copies, ensuring Customer's receipt of files on demand.
- DOT Background & MVR is processed, reviewed and Driver is placed on our MVR Monitoring system, for real-time alerting.
- Candidate is sent for DOT pre-employment Drug & Alcohol screening. They are then placed in our Random D&A Testing Pool.
- Candidate is road tested.
- Previous employment verifications are done and references are checked.
- Driver then goes through the Capital Driver Safety & Employment Orientation.
- Drivers are equipped with PPEs (Personal Protection Equipment); Enrolled & Trained in KeepTruckin (ELD) and our Scheduling & Time Tracking apps , for HOS (Hours of Service) and tracking.
- Final approval by the operation team
- Driver is dispatched to customer. We remain in close contact with employees on 1st few assignments in order to ensure good Customer Service. We make sure that both Capital Driver Leasing and Motor Carrier's procedures are being followed.